Hi Clark,

I installed the string cover today and was very pleased with the fit and ease of installing.  I like that the battens are already in place and will not move out of location, since the pockets that the wood goes into are sewn in place.  The cover also unpacks much easier than the previous product that I have sold.

 Thanks for your quick response concerning delivery!

 Stay tuned,
 Gary Greek
 Gary Greek, RPT
Piano Tuning & Repair
Oakhurst, CA 93644
www.YosemiteVacation.com/Pianoman
email: Pianoman@YosemiteVacation.com

 

Clark- yesterday you mentioned that after you placed an ad, you got lots of orders - good for you and the business. Why do I care? You provide a service at a price and a turn-around time that is superior to any competition that I have seen in this part of the business. I would like nothing more to see your business succeed. Not because you're located 'up the road', because of what I just said about price and especially turn-around time. For example:The order I just placed for the Pearl River- that client will be leaving shortly for the month..they will be back by Jan.6. I told them we will make an appointment on Jan.8 to install the String Cover. I could not make that appointment with the other string cover maker that I use to use because it would not have arrived by then. Making that appointment when they got back assures the client it would be here. You have to admit that's an assurance that can not be measured for customer satisfaction. The client 'assumes' the date would be fine. In the past, if I were to place the order with someone else, there would be no assurance that the cover would be there at that time they returned back..and then you would have to wait for it to arrive and THEN make the appointment to install. This in my opinion is hardly customer satisfaction in their case or MY case.Let me know how I can help your business succeed besides ordering..!!

-- Phil Bondi, RPT Bondi’s Piano Service 239.949.3688 www.philbondi.com

 

Hi Clark                                                                         

Good to here from you.  The string covers I have ordered from you have been excellent.  My clients really like them.  Thank You.  Thanks for your great product…

Ron Kneale RPT California

 

"Dawson's String Covers fit well and are made of fine materials and sewn beautifully. The turn around time after ordering is amazing as well."

Brian Janey Piano Technician

Allegro Piano Service

California

______________________________________
Hi Clark.. Man- you are fast. It is a pleasure to work with you and I think your product is a sound investment and is a nobrainer. I have seen far to many pianos destroyed by moisture.My string cover arrived the other day and I put it in this morning. It fits and looks great! Just in time too since the humidity is picking up and the heat index has been over 100 a day this past week. I will definitely place all my future orders with you. The samples will be a big help- I am going to take pictures of the cover in my Yamaha G2 so customers know what it looks like and how it lays in the piano. My cover looks great and fits like a glove. I am really glad its in the piano because the heat index and r/h has been unusually high for this early in the summer.

Jim Kelly
Fur Elise Piano Service
Pawleys Island, SC

Clark,
Finally caught up with the customer and got the string cover installed on the C7 Yamaha.  Looks great, thank you for the great service.  Where have you been all these years?

Kevin Padgett
Jamestown Piano Shop

Clark

After 30 years in the piano service business, I found three elements that my clients most respond to. Prompt and courteous service, High quality products, and a professional business relationship.

I have experienced all these attributes in my business relationship with you and your company

 The Sample kit and brochures you’ve supplied have given me the business tools needed in demonstrating to my clients the added value of using your high quality string covers in protecting their investment in a fine quality piano.

Thank you for your prompt response to my order requests along with your immediate turn around in shipping your product.  I will continue to offer all my clients the benefits of Dawson String Covers.

David Sposto RPT

spostoPiano

customPianoworks

dsposto@aol.com

spostopiano.com

 

Hi Clark,

I got the Yamaha C-5 string cover and new swatches thanks, both covers were great! The customers loved them! I was able to use the sales tool kit the other day, the husband was not home “ it was his piano” so I talked to his wife and was able to easily show her how the cover worked and I was able to leave her the nice info card. I will follow up with them this week and hopefully be ordering another cover.

 Thanks

Mike Greene Jr

Greene’s Piano Service

.

Clark,
'Tis the season - to be busy!  I would like to order a string cover for a Steinway L - black material, greek key stitch with red thread.  I'm amazed at how these things almost sell themselves - I'm not a hard sell kind of guy - I do little more than bring it up, mention a few of the benefits...  and there you go.

Jeff Stickney RPT

Missoula, MT